WARRANTY
WARRANTY DESCRIPTION
30-Day MONEY BACK GUARANTEE if not completely satisfied. Keep all packaging materials and the box for return. Item must be able to be resold, with no visible damage. refund of item cost plus sales tax (if applicable), less shipping and return cost.
The Water Weasel Golf Ball retriever is covered by a One-Year Limited Warranty from the original date of purchase. The warranty ensures that the product is free from defects in materials and workmanship under normal consumer use.
Warranty Coverage:
Manufacturing defects in construction, joints, or locking mechanisms.
Breakage of the shaft or head caused by normal use in retrieving golf balls from the water.
Malfunctions of the telescoping extension system.
Warranty applies only to the original purchaser and is non-transferable.
Warranty Exclusions:
Normal wear and tear, including scratches, scuffs, or cosmetic fading.
Damage caused by misuse, abuse, neglect, or improper storage.
Damage caused by attempts to retrieve items other than golf balls.
Modifications or repairs are performed by anyone other than the manufacturer or an authorized service provider.
Incidental or consequential damage, including, but not limited to, golf balls or accessories.
Warranty Claim Process: To make a warranty claim, the customer must provide:
1. Proof of purchase (receipt or order confirmation).
2. A description of the defect with photographs.
3. Send an email describing the defective product with photographs to info@waterweaselretriever.com